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Hotel Operations & Guest Services Program

Hotel Operations & Guest Services course in Dubai focusing on front office, guest handling, and hotel service operations for careers in hospitality.

United Arab Emirates
Hospitality & Tourism Sector
Advanced

About This Course

Provider
ISICO Global Pathway
Partner
Dubai College of Tourism

The Hotel Operations & Guest Services Program focuses on core hotel functions including front office operations, housekeeping coordination, and guest relations. Students gain practical knowledge in service delivery, communication, and hospitality operations to work effectively in hotels and resorts.

Course Curriculum

Hotel structure, departments, and service standards

Reservations, check-in/out, and guest services

Customer service, communication, and complaint handling

Professional communication and interpersonal skills

Service Quality & Standards

Entry Requirements

Age Limit

Minimum 17+ years required at the time of admission.

Education

12th

Language

IELTS: 5.0 – 5.5 OR Basic English proficiency

Experience

No prior work experience required.

Fees Details

Approximate Cost

USD 5500

Note: Fees indicated are approximate and subject to revision by the respective institution. The final payable amount will be confirmed upon issuance of the official admission offer.

Fee Breakdown
Description Amount
TUITION FEES 5000 USD
Application Fee 200 USD
Administrative Fee 300 USD

Future Prospects

Career Opportunities
["Front Office Executive","Guest Service Associate","Hotel Receptionist"]
Further Education
  • ["Advanced Diploma in Hospitality","Bachelor’s in Hotel Management","MBA in Hospitality"]
Accreditation & Certification
Certification Diploma
Accreditation Recognized by the Dubai Department of Economy and Tourism
Frequently Asked Questions

Hotel operations and guest service management.

Yes, practical training is included.

Yes, opportunities are available in hotels and resorts.
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